Transform Engagement and Accelerate Growth with Voice AI
Engage customers, employees, partners, and prospects 24/7 with intelligent voice AI agents
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Trusted by Professionals and Teams
Improved relationships with your stakeholders
Tone is a voice-first platform that enables feedback-led innovation and growth for companies
Rich insights with voice-first approach
Gather high-intent, qualitative voice feedback that provides 8x more data and is 10x faster than traditional surveys, all in real-time.
Stakeholder engagement at scale with AI Agents
Reach and engage with stakeholders with high personalization, at scale, 24X7. Agents are intelligent, efficient, and quick.
Actionable intelligence with high-quality data
Act fast toward great stakeholder relationships and gain a competitive edge with the acquired intelligence.
Realize growth with informed decisions
Keep tabs on various growth metrics by correlating the insights and actions for further overall growth.
Empower your decision-making by harnessing deep insights with intelligent AI agents.
Multichannel Feedback Collection
Overcome writer's block with a constant stream of innovative ideas
- Real-Time Voice Feedback
- Customizable Feedback Campaigns
Product Description
Drive conversions with SEO-friendly product descriptions to drive sales
- Real-Time Voice Feedback
- Customizable Feedback Campaigns
Integrations
Get concise and clear summaries of lengthy articles quickly and save your time
- Real-Time Voice Feedback
- Customizable Feedback Campaigns
Paraphrase Tool
Effortlessly rewrite content while maintaining original meaning using
- Real-Time Voice Feedback
- Customizable Feedback Campaigns
Text Expander
Save time with instant generation of frequently used phrases and sentences
- Real-Time Voice Feedback
- Customizable Feedback Campaigns
AI Blog Writer
Generate engaging blog posts effortlessly and boost your online presence.
- Real-Time Voice Feedback
- Customizable Feedback Campaigns
AI agent-powered stakeholder engagement
- Engage with customers and prospects
- Collect feedback from employees, partners
- Personalized, AI agent-driven campaigns
- Engage effectively with Voice AI
- Feedback from multiple touchpoints
- Gather market feedback for validation and innovation
Feedback Analysis and Insights
- Sentiments, trends, and segments
- Employee engagement and attrition
- Competitive and market intelligence
- Retention, churn, and Sales opportunities
- Centralized feedback dashboard
- Tone AI chat
- Centralized feedback and actionable insights
Integrations
- CRMs
- Ticketing System
- CX/CS Tools
- HRMS
- Collaboration Tools
- Product Roadmap Tools
- Social Networks
- Voice Systems
Strategic Data:
Powering Performance Across Teams
Achieve alignment in customer-centricity
Understand Customers Better with Personalized Engagement
Tone empowers teams to create scalable, personalized campaigns that gather valuable feedback from customers and markets. These tailored campaigns provide deep insights, helping businesses understand their customers’ needs, pain points, and dissatisfaction. By addressing these concerns proactively, businesses can improve customer loyalty and satisfaction.
Boost Employee Engagement, Performance and Growth
With Tone AI agents, collecting employee feedback, measuring satisfaction, and monitoring burnout becomes seamless. Organizations can use this data to improve onboarding, provide personalized coaching, and enhance overall employee engagement.
Reimagine Outreach and Feedback from Prospects
Tone enables sales teams to personalize prospect outreach like never before, driving higher engagement and better insights. The platform helps sales reps score leads effectively and provides AI-driven assistance for daily tasks like follow-ups and prospecting strategies.
Streamlined and Continuous Partner Engagement
With Tone, gathering valuable feedback from partners becomes effortless. The AI-powered platform ensures no opportunity to receive insights is missed, enabling businesses to strengthen relationships with their partners.
Smart Market Research for ideation and validation
Utilize customer feedback and sentiment analysis to refine UIs, anticipate user needs, and drive design innovation, ensuring continuous improvement and user-centricity.
Ensure safety with enterprise-level security
Your data security is our top priority. Tone maintains enterprise-grade security and privacy, adhering to ISO and SOC2 certification standards.
Measure and Track Metrics that Matter
Measure and track Net Promotor Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Health Score (CHS), metrics that provide a picture of how customers feel about the company and its products. These metrics are the key results areas for the organizational goals.
Net Promoter Score
Reduce Churn and Gain Referrals
Customer Satisfaction Score
Increase Engagement and Loyalty
Customer Effort Score
Increase Product Adoption
Customer Health Score
Overall Customer Status
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FAQs
Yes, Tone is a powerful VOC software that supercharges customer feedback with AI-driven analysis and multichannel insights.
Tone collects feedback through various channels including voice reviews, social media, chat transcripts, and in-product widgets with voice and screen recording capabilities.
Absolutely. Tone offers seamless integration with popular CRM, support, and marketing platforms to unify your feedback data and streamline your workflows.
Tone provides comprehensive insights including sentiment analysis, churn risks, growth opportunities, and detailed trends, enabling data-driven decisions across your organization.
Tone prioritizes data security and privacy with enterprise-grade measures, complying with ISO and SOC2 standards to ensure your data is protected at all times.
With Tone's real-time feedback collection and analysis, you can start gaining actionable insights almost immediately. Most companies see significant improvements in customer understanding and engagement within the first few weeks.
Tone provides comprehensive support and training, including onboarding assistance, user guides, webinars, and ongoing customer support to ensure you maximize the value from our platform.
Yes, Tone is designed to help you understand the factors influencing your NPS by gathering in-depth, qualitative feedback. This allows you to address issues promptly and enhance customer satisfaction, ultimately boosting your NPS.
While Tone is especially powerful for mid-sized to large B2B SaaS companies, it is also highly scalable and can be tailored to meet the needs of smaller organizations looking to leverage customer feedback for growth.
Tone supports multiple languages, allowing you to collect and analyze feedback from a diverse, global customer base. Our AI-powered analysis ensures accurate insights regardless of the language.
Tone distinguishes itself with its voice-first approach, AI-driven analysis, and seamless multichannel integration. Our platform not only collects extensive feedback quickly but also delivers actionable insights that drive significant business impact.