Integrations
Ticketing System
Effortlessly integrate with top ticketing platforms like Zendesk and Freshdesk. Automate support ticket creation based on customer feedback, ensuring rapid issue resolution. Centralize feedback and support processes in one tool, enhancing team efficiency and streamlining operations.
CRM Integration
Seamlessly integrate with CRM systems like HubSpot to directly capture and log customer feedback, enhancing data accessibility. Enrich customer profiles with real-time feedback data for more personalized marketing and sales efforts, optimizing engagement. Utilize CRM data to deliver targeted responses based on customer history and feedback trends, fostering stronger relationships and driving business growth.
CX tools
To enhance customer engagement strategies, utilize top Customer Experience (CX) tools such as Gainsight, ChurnZero, Totango, and Planhat. These platforms provide analytics and insights to improve retention and satisfaction, enabling data-driven decisions that boost loyalty and growth. Each tool offers tailored solutions for effective customer relationship management.
Product roadmap
Canny is a tool that streamlines product roadmap management by gathering, analyzing, and prioritizing customer feedback. This integration into your product development process ensures that customer insights directly influence your roadmap, aligning closely with user needs and expectations.